If you can no longer participate in the Event for any reason, you may be able to transfer your ticket or request a partial refund.
Please select the menu corresponding to the request you are making.
Entries can be transferred to a new participant up until 30th Oct. You'll need to find the person who will take your place and arrange directly with them regarding any agreed payments of money, gifts, bribes or favours. Fill in the form below to receive a discount code that you'll need to pass onto the new runner. They'll use this to discount their entry cost down to just the $35 transfer fee.
To request a transfer of entry to another person, please complete the form below.
If there are places available, you may transfer between the three distance options up until 30th Oct. If you are transferring downwards in distance, there is no refund for the difference in fees. If you are increasing your distance, you must pay the difference in entry fees applicable at that time.
If you aren’t able to find someone to take your ticket, a refund may be available to you as per the details below:
This applies to entry costs only. Additional purchases such as gear may not be refundable. To request a refund, please complete the form below.
All July 2020 entries have now been deferred to 2021, received a refund or been held over for the new Nov 2020 even date. Anyone who failed to complete the form during March and April has had their entry kept for Nov 2020.
Our normal Transfer and Refund policy now applies to all entries, excluding the special COVID-19 circumstances.
In the event that the Organiser deems conditions unsafe, for any reason (including, but not limited to, fire danger, heavy rains, lightning or high winds), all attempts will be made to find an alternative, potentially shortened, route. This may occur before the Event begins or during the Event if safety is considered a concern.
Should a suitable alternative route not be found, the Organiser will attempt to reschedule the Event. As a last resort, cancellation may be required. In any of these scenarios, refunds may not be possible, although the Organiser will do all that they can to provide alternative options and to offer partial refunds if possible.