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Event Information & Queries

If you’re searching for event information you can’t find on your individual event page, there are a couple more quick sources to find answers you’re looking for.

Check our FAQ page where you’ll find answers to the questions we get the most
Or, our Important Documents page, covering including the Runner’s Guide.

Refunds & Transfers

All transfer and refund options will be processed through the refunds and transfer page only.

Still not found what you’re looking for?

If you are still seeking information, please send us a quick message using the form below and we’ll get back to you.

Select Enquiry Type

Entry Transfer / Refund / Deferral requestBib shipping questionLooking for event shirtOther

Please use the Refunds and Transfers request form here.

No refunds, transfers or deferral requests will be processed through this form.

Please Check the FAQ's for help finding your training shirt.

The option to have your race bib shipped out to you is available until 30th June.

You'll be able to add and update this option by clicking the "Enter Now" button and logging back into Eventplus using the same email address you originally registered under.

Please take this opportunity to review all of your personal and emergency contact details are correct.

If you enter after shipping closes, or don't add shipping by that date, you bib will need to be collected before event weekend. See the Runners Guide for more details.

Please note entry transfers won't be actioned here.

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